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Know Your Business (KYB) Org Verification

This guide will walk you through the process of verifying your organization, whether you are part of a sponsor or champion organization.

Brian avatar
Written by Brian
Updated over 6 months ago

Overview

Verifying your organization on Gloo Impact is a critical step to ensure compliance with legal requirements and to unlock essential features, such as connecting a bank account. This guide will walk you through the process of verifying your organization, whether you are part of a sponsor or champion organization.

Why Verification is Important

Verification is mandatory for all organizations using Gloo Impact. Without verification, you will not be able to connect your bank account or fully utilize the platform. This process, known as "Know Your Business" (KYB) verification, is required by law and helps prevent fraudulent activities such as money laundering.

How to Get Started

Access the Settings Tab

  1. For champion organizations, go to Manage Programs.

  2. For sponsor organizations, go to Manage Funds.

  3. If you find yourself in Personal Development by mistake, simply click your avatar or initials in the top right corner and select the correct dashboard.

Initiate Verification

  1. If you provided your Employer Identification Number (EIN) during onboarding (required for sponsor organizations, optional for champion organizations), your entity type and tax-exempt status will be displayed.

  2. If your organization qualifies, click the **Verify Org** button to start the verification process.

Verification Process

Step 1: Business Information

  1. Pre-Populated Data: Some fields, such as your organization name and EIN, will be pre-filled based on the information provided during onboarding. You can update these fields if necessary.

  2. Optional: Enter a "Doing Business As" (DBA) name if your display name differs from your legal business name.

  3. Select your business vertical from a dropdown list provided by our KYB partner.

  4. Provide contact details, including a mobile phone number and physical address (no P.O. boxes or international addresses).

Once all required information is filled out, review it carefully for accuracy. Missing or incorrect information could delay your verification.

Step 2: Business Additional Information

  1. Provide further details such as:

    1. Year and state of incorporation.

    2. Entity type.

    3. Whether any business officers or owners are non-U.S. nationals.

Step 3: Officer Information

  1. Enter the primary contact for your business, including:

    1. First and last name, job title, mobile phone number, email address, date of birth, and nationality.

    2. Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN) for identity verification.

    3. Physical address and occupation related to the organization.

  2. Indicate if this officer is the business’s primary point of contact and/or a beneficial owner.

Step 4: Phone Verification

  1. A verification code will be sent via SMS to the phone number provided in the previous step. Enter this code to proceed.

Step 5: Beneficial Owners Information

  1. Provide details about any owners holding 25% or more of your organization. If your business officer is the only beneficial owner, this step will be pre-populated.

  2. Review the ownership information, agree to the terms, and click "Submit" to finalize your application.

Step 6: Completing the Verification

Once your application is submitted, it will typically be approved immediately. Upon approval, your organization will be marked as verified, and features like banking and creating new offerings, previously restricted by KYB, will become accessible.

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