Skip to main content

How to Think Through Your Assessments and Surveys

Ryan Holdeman avatar
Written by Ryan Holdeman
Updated over a month ago

Surveys and assessments can be powerful tools for understanding how people are doing, measuring the impact of your work, and guiding next steps for care or engagement. These mechanisms are powerful inputs for your Impact Dashboard. Whether you're running a one-time event or a long-term program, surveys like Pre, Post, and Check-Ins help you measure growth over time.

This article will help you:

  • Understand which type of survey to use and when

  • Access sample surveys to get started quickly

  • Learn how Gloo uses the Human Flourishing Index to assess well-being

  • Write strong survey questions that yield actionable insights


📋 Types of Surveys and When to Use Them

Each type of survey serves a different purpose in your journey of impact.

Here's how to think through what you need:

Survey Type

When to Use It

Purpose

Pre Survey

Before your program or engagement starts

Measures a person's starting point; captures baseline data

Post Survey

After the program or experience ends

Measures growth or change; shows your impact

Check-In Survey

At regular intervals during a program

Tracks progress in real time; surfaces needs and opportunities for support


🧪 Sample Surveys

You can customize your own surveys in Gloo, but here are sample templates to get you started. Each includes questions aligned with personal growth and the Flourishing Index framework.

Each sample includes:

  • Human flourishing questions (see below)

  • Self-reflection or short answer prompts


🌱 About the Human Flourishing Index

Gloo uses the Harvard Human Flourishing Index, developed by Dr. Tyler VanderWeele, to help measure well-being in a research-based way. The index covers six dimensions of human flourishing.

The Six Dimensions of Flourishing

Dimension

What It Measures

Happiness & Life Satisfaction

General sense of life satisfaction and emotional well-being

Mental & Physical Health

Self-reported health and functioning

Meaning & Purpose

Sense of purpose and significance in life

Character & Virtue

Moral and ethical self-assessment

Close Social Relationships

Strength and quality of key relationships

Financial & Material Stability

Security in basic needs and finances

Questions Used in Pre and Post Surveys

Each question is answered on a 0–10 scale, where higher numbers indicate greater flourishing.

Flourishing Dimension

Survey Question

Happiness & Life Satisfaction

“Overall, how satisfied are you with life as a whole these days?”

Mental & Physical Health

“In general, how would you rate your physical health?”

"How would you rate your overall mental health?"

Meaning & Purpose

“I understand my purpose in life.”

"Overall, to what extent do you feel the things you do in your life are worthwhile?"

Character & Virtue

"How often do you feel you have connected with God or personally experienced His presence?"

"How much growth would you say you have experienced in your spiritual life in the past year?"

Close Social Relationships

“I am content with my friendships and relationships.”

"My relationships are as satisfying as I would want them to be."

Financial & Material Stability

"How often do you worry about safety, food, or housing?"

"How often do you worry about being able to meet normal monthly living expenses?"

These questions appear in both the Pre and Post surveys so that you can compare growth over time.


✅ How to Write Strong Likert Scale Questions

Likert scale questions ask people to rate their level of agreement or experience on a numeric or word-based scale (e.g., 1 to 5 or “Strongly disagree” to “Strongly agree”).

Tips for Writing Good Likert Questions:

  • Be specific – Make sure the statement is clear and not open to multiple interpretations.
    “I feel a strong sense of belonging at this organization.”
    🚫 “This place is good.”

  • Focus on one idea per question
    “I have someone I trust to talk to when I need support.”
    🚫 “I trust people and feel good about myself.”

  • Use consistent scales (e.g., always 1–5 or 1–10 throughout the survey)

  • Avoid leading language – Don’t imply what the “right” answer is.
    🚫 “Don’t you think the program was helpful?”

Common Scales to Use:

Scale Type

Example Options

Agreement

Strongly Disagree – Disagree – Neutral – Agree – Strongly Agree

Frequency

Never – Rarely – Sometimes – Often – Always

Satisfaction

Very Dissatisfied – Dissatisfied – Neutral – Satisfied – Very Satisfied

Numeric

0 (Not at all) to 10 (Completely)


✍️ How to Write Strong Short Answer Questions

Short answer questions let respondents share deeper, more personal insights. These are especially useful for uncovering motivations, feelings, or nuanced experiences.

Tips for Writing Good Short Answer Prompts:

  • Ask open-ended, focused questions
    “What are you hoping to gain from this experience?”
    🚫 “Say anything you want.”

  • Avoid “double-barreled” questions – Stick to one topic per prompt.
    🚫 “What was helpful and what didn’t work?” (Break into two separate questions)

  • Give context or framing if needed
    “Think about your experience over the last month. What has been most meaningful to you?”

  • Keep it optional when appropriate – Not everyone is ready to share deeply.

Strong Examples:

  • “What has been the most meaningful part of this experience so far?”

  • “How has your perspective changed since starting this journey?”

  • “What do you feel you still need support with?”

Short answer responses are a goldmine for stories, testimonials, and needs identification—just be sure to respect privacy and use insights responsibly.


✅ Next Steps

  • Review the sample surveys above

  • Identify the Flourishing dimensions you want to focus on

  • Use the question-writing tips to customize your own Pre, Post, and Check-In surveys

  • Launch your survey in Gloo and start learning from the responses

Did this answer your question?